Service Disclaimer
Important information regarding our user acceptance testing coordination services and professional limitations
Service Scope and Limitations
OriginLeap provides user acceptance testing coordination services to support your software development process. While we bring extensive experience and proven methodologies to every project, the effectiveness of testing outcomes depends on multiple factors beyond our direct control.
Our services include test planning, coordination activities, and quality assurance support. However, we cannot guarantee that all potential issues will be identified during testing phases. Software complexity and unique user behaviors can introduce variables that emerge only in production environments.
- Testing results reflect conditions present during our engagement period
- User acceptance criteria may evolve based on changing business requirements
- Third-party integrations and external dependencies can affect testing outcomes
- Client-provided data and specifications form the foundation of our testing approach
Professional Standards and Accuracy
We maintain rigorous professional standards and employ industry-recognized testing methodologies. Our team follows established protocols designed to deliver reliable results within the scope of each engagement.
Despite our commitment to accuracy, testing involves inherent limitations. Complex software systems can exhibit unexpected behaviors, and comprehensive testing requires balancing thoroughness with practical time constraints.
"We strive for excellence in every project while acknowledging that software testing involves discovering the unknown."
Client Responsibilities and Information Accuracy
Successful testing coordination requires accurate information from our clients. The quality of our deliverables directly relates to the completeness and accuracy of provided specifications, requirements, and access to necessary systems.
Changes to project scope, timeline modifications, or updated requirements may impact testing effectiveness. We work collaboratively with clients to adapt our approach, but significant changes can affect previously completed work.
Important: Clients retain responsibility for final acceptance decisions and implementation choices based on our testing recommendations.
Technology and Environmental Factors
Software testing occurs within specific technical environments and conditions. Results may vary when applications are deployed in different environments or when system configurations change after our testing period.
- Browser updates and compatibility changes can affect previously tested functionality
- Server performance variations may impact user experience differently than during testing
- Network conditions and user device diversity introduce real-world variables
- Integration updates from third-party services can alter application behavior
We document testing environments and conditions to provide context for our findings, but cannot account for all possible future scenarios.
Liability and Professional Advice
Our testing coordination services provide professional insights and recommendations based on established methodologies and our team's experience. However, final implementation decisions remain with our clients.
While we maintain professional liability insurance and follow industry standards, our liability is limited to the direct value of services provided. We cannot be held responsible for business losses, missed opportunities, or indirect damages that may occur following software deployment.
Our recommendations should be considered as professional guidance rather than absolute directives. Each business context is unique, and implementation approaches should account for specific organizational needs and constraints.
Questions About Our Services?
Contact us for clarification on any aspect of our testing coordination services
Email: support@origin-leap.com
Phone: +66 53 219 198
Address: 360 2 Samchai Road, Hat Yai, Songkhla 90110, Thailand
This disclaimer was last updated in January 2025 and reflects our current service approach and professional standards.