Privacy Policy

When you work with OriginLeap for user acceptance testing coordination, we collect specific information to deliver our services effectively. Here's exactly what we gather and why:

We only collect information that's directly relevant to providing user acceptance testing services. We don't gather unnecessary personal details or track your activities beyond what's needed for our professional relationship.

Your information serves specific purposes in our testing coordination work. We're straightforward about each use:

• Planning and executing user acceptance testing campaigns based on your project requirements
• Coordinating with testing teams and managing project timelines effectively
• Communicating project updates, results, and recommendations throughout the process
• Maintaining detailed records for quality assurance and future reference
• Processing invoices and maintaining financial records as required by Thai business law
• Improving our services based on project outcomes and client feedback
• Ensuring system security and preventing unauthorized access to client data

Under Thailand's Personal Data Protection Act and international privacy standards, you have specific rights regarding your personal information. Here's how to exercise them:

Protecting your information is fundamental to our business operations. We implement multiple security layers to keep your data safe:

Technical Safeguards: All client data is encrypted both in transit and at rest using industry-standard protocols. Our systems are regularly updated and monitored for security vulnerabilities. Access controls ensure only authorized personnel can view specific project information.

Physical Security: Our office at 360/2 Samchai Road maintains controlled access with security systems. Physical documents are stored in locked filing systems with limited access.

Administrative Controls: Staff members sign confidentiality agreements and receive regular security training. We maintain detailed logs of data access and conduct regular security audits.

We limit information sharing to what's necessary for delivering user acceptance testing services. Here's exactly when and why we might share your data:

Service Delivery: Testing team members and project coordinators access relevant project information to execute testing campaigns effectively. All team members are bound by confidentiality agreements.

Legal Requirements: Thai law may require disclosure of business records to government authorities in specific circumstances. We'll notify you when legally permitted if such requests occur.

Business Operations: Our accounting firm processes invoice information for tax compliance and financial reporting as required by Thai business regulations.

We don't sell, rent, or trade your personal information to marketing companies, data brokers, or other third parties. Your project details remain confidential within our organization and authorized service providers.

We keep your information only as long as necessary for business and legal purposes:

Active Projects: During ongoing testing coordination, we maintain all relevant project and contact information to ensure effective service delivery.

Completed Projects: Project files and communication records are retained for three years after project completion for reference and potential follow-up work.

Financial Records: Invoice and payment information is kept for five years as required by Thai accounting and tax regulations.

Marketing Communications: If you've subscribed to updates, we keep contact preferences until you unsubscribe or request deletion.

After retention periods expire, we securely delete electronic records and destroy physical documents. You can request earlier deletion of specific information, subject to legal retention requirements.

OriginLeap operates primarily within Thailand, but some data processing may involve international transfers:

Cloud Services: We use reputable cloud providers that may store data in secure facilities outside Thailand. These providers maintain appropriate data protection standards and contractual safeguards.

Communication Tools: Email and project management systems may process data through international networks with appropriate encryption and security measures.

All international transfers comply with Thailand's Personal Data Protection Act and include appropriate safeguards to protect your information during processing and storage.

We update this privacy policy when our practices change or legal requirements evolve. Here's how we handle updates:

Significant changes will be communicated directly to active clients via email at least 30 days before taking effect. Minor clarifications or additions may be updated on our website with notification in our next client communication.

We encourage you to review this policy periodically, especially before starting new projects. The current version is always available on our website with the last updated date clearly displayed.