User Acceptance Testing Coordination

We bridge the gap between development teams and business stakeholders, ensuring your software meets real user needs before launch. Our structured approach turns chaotic testing phases into organized validation processes.

Why UAT Coordination Matters

Most software projects fail not because of poor coding, but because they don't meet actual business requirements. We've seen too many cases where development teams build exactly what was specified, only to discover users can't accomplish their daily tasks.

  • Test scenario development based on real workflows
  • Stakeholder communication and expectation management
  • Issue tracking and resolution coordination
  • Documentation of acceptance criteria and sign-off processes
  • Timeline management for testing phases
Professional team coordinating user acceptance testing process with stakeholders

Our Systematic Approach

Each project gets a tailored coordination strategy. We don't use cookie-cutter templates because every business has unique workflows and pain points that need specific attention.

1

Requirements Analysis

We start by understanding what success looks like for your users. This involves mapping current workflows, identifying pain points, and establishing clear acceptance criteria that make sense for day-to-day operations.

2

Test Planning & Design

Rather than generic test cases, we create scenarios based on actual user journeys. This includes edge cases that often get overlooked but cause real problems in production environments.

3

Stakeholder Coordination

Managing the human side of testing is often the hardest part. We coordinate schedules, facilitate communication between technical and business teams, and keep everyone aligned on priorities and timelines.

4

Results & Sign-off

We document findings in language that makes sense to both developers and business stakeholders. This includes clear recommendations for addressing issues and formal sign-off processes that protect everyone involved.

Kanya Buranasiri, Senior UAT Coordinator at OriginLeap
Kanya Buranasiri
Senior UAT Coordinator
12 years experience
ISTQB Certified
Agile Testing Specialist

Learning from Real Project Challenges

Last year, we coordinated UAT for a financial services company where initial testing revealed that users couldn't complete loan applications during peak hours due to timeout issues. The technical team had tested individual components thoroughly, but nobody had validated the complete user journey under realistic conditions.

That's exactly why proper coordination matters. It's not enough to check if features work in isolation – you need to verify they work together in the context of how people actually use the system.

Common Issues We Help Identify

  • Performance bottlenecks during actual usage
  • Navigation flow problems
  • Data validation errors
  • Integration failures
  • Mobile responsiveness gaps
  • Accessibility compliance issues

Investment Options

Our pricing reflects the complexity and duration of UAT coordination required. Most projects benefit from the Professional package, which includes comprehensive stakeholder management and detailed reporting.

Essential

฿45,000
Per project (2-4 weeks)
  • Test scenario development
  • Basic stakeholder coordination
  • Issue tracking and reporting
  • Final acceptance documentation
  • Email support during testing phase
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Enterprise

฿150,000
Per project (8+ weeks)
  • Multi-phase UAT coordination
  • Cross-department stakeholder management
  • Executive reporting and presentations
  • Compliance and audit trail documentation
  • Dedicated project manager
  • Priority support and consultation
Contact Us

Need something different? We also offer ongoing UAT support contracts and specialized coordination for regulatory compliance projects. Each situation has unique requirements worth discussing.

Discuss Custom Options